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SAN FRANCISCO (Reuters) - IBM (IBM.N) is under investigation by the U.S. Environmental Protection Agency and has been temporarily suspended from seeking new business contracts with all U.S. agencies, the company said on Monday.

International Business Machines Corp, the world's largest provider of computer services, said it received a notice of temporary suspension from the Environmental Protection Agency (EPA) tied to possible violations of ethical bidding provisions of federal law on an EPA contract submitted in March 2006.

IBM shares, which closed up 57 cents or one-half of 1 percent at $115.14 in regular session New York Stock Exchange trading ahead of the disclosure, lost $1.14, or 1 percent, to $114 in extended trading.

The temporary suspension applies to all federal agencies and IBM business units. IBM may continue work on existing contracts as of the date of the suspension, unless a particular agency directs otherwise, the company said in a statement.

In addition, IBM said the U.S. Attorney's Office for the Eastern District of Virginia had served IBM and certain employees with grand jury subpoenas requesting testimony and documents on interactions between the EPA and IBM employees.

The Armonk, New York-based company said it only learned of the government contract suspension on Friday, March 28. It said it was unaware of any potential action by the EPA or the U.S. Attorney's office until then.

“IBM has initiated discussions with the EPA and the U.S. Attorney's office to obtain additional information and is cooperating with the investigations,” it said in a statement.

Under federal procurement rules, IBM has 30 days to contest the scope of the temporary suspension. The ban on federal contracts can last up to one year, pending the completion of the government investigation.

“IBM intends to take all appropriate actions to challenge the suspension and limit its scope,” the company said.

IBM said it has served the federal government for many decades as a vendor in good standing and is “committed to the highest standards of business ethics.” All employees receive business conduct training with special training for employees seeking federal government business, it added.

(Reporting by Eric Auchard; Editing by Braden Reddall/Andre Grenon)

iPass is best known as a corporate aggregator of dial-up, Wi-Fi, and hotel Ethernet service, but they've moved into the mainstream today, with a new roaming service that directly competes with Boingo Wireless's individual roaming plans. iPass offered up four plans from $29.95 to $84.95 for all comers, although they expect mostly business travelers to sign up. iPass has 95,000 hotspots in their aggregated network worldwide, along with dial-up in nearly 90 countries.The plans are split into North American service and global service: you can buy unlimited North American dial-up, Ethernet, and Wi-Fi, or the global version of same, and add U.S.-only unlimited 3G on top. North American Wi-Fi is $29.95 per month, while global service runs $44.95 per month. Add U.S. 3G to either plan for $40 per month additional ($69.95 and $84.95, if you'd rather not do the math).The 3G option uses a domestic EVDO network, and requires an iPass-branded PC Card. The connection software for any of the four plans requires Windows XP, 2000, or Vista. (A Mac version and USB or ExpressCard adapters may come in the future.)For travelers who lusted after the ubiquity of 3G, and settled for Wi-Fi where available, the $40 add-on for unlimited 3G with the extra benefit of having access to dial-up service when that's the only option for connectivity–especially outside of the U.S.–makes the pricing and set of services particularly attractive.

Carriers charge $60 to $80 per month for unlimited 3G, typically requiring a 2-year commitment and a voice plan for the best price. iPass's 3G card runs $125 (including shipping and handling), and has a 1-year term, with a $175 early-cancellation penalty. Wi-Fi service purchased by itself is month to month, with no cancellation fee.Previously, Boingo Wireless–with about 100,000 hotspots in its global network–had the best deal by far for coverage and cost, with a $21.95 domestic and $39 global plan. iPass aces Boingo slightly at the moment by including all the T-Mobile Starbucks hotspot locations, which aren't included in other aggregated network footprints. By this fall, most Starbucks will be under AT&T's operation, and AT&T has reseller agreements with Boingo, iPass, and many other roaming aggregators.

By Jonathan Amos
Science reporter, BBC News

All the ship’s systems appeared to work perfectly
Manoeuvre footage

Europe’s “Jules Verne” freighter has demonstrated its ability to make extremely fine movements right next to the International Space Station (ISS).

The 20-tonne cargo ship edged up to within 12m of the back of the platform and then moved away to a safe distance.

The dress rehearsal was demanded by the station partners to prove the truck has the necessary control to make an automatic docking on Thursday.

Jules Verne is carrying food, water, air, fuel and equipment for the ISS.

The unmanned vehicle is the biggest, most sophisticated spacecraft yet flown by the European Space Agency (Esa).

The freighter, and the identical logistics ships that will follow in the years ahead, will be the way Europe pays its way on the space station project.

Monday’s demonstration day appeared to go flawlessly. The three mission control centres overseeing operations - in France, Russia and the US - reported no immediate problems.

Jules Verne, which has the generic name of Automated Transfer Vehicle (ATV), began its practice manoeuvres from a distance of 39km.

It progressed though a series of “holding points” at 15.5km, 3.5km, 250m, and 20m from the back of the platform’s Russian Zvezda module. At each waypoint, the space truck was given permission to take the next thrust forward.

Shortly after 1630 GMT, it was sitting just 12m from Zvezda and perfectly aligned with the docking mechanism. It was an impressive piece of formation flying - both space station and Jules Verne moving across the surface of the Earth at some 27,000km/h.

Yuri Malenchenko, the Russian cosmonaut on the platform, then sent a command to the ATV to remove itself from the vicinity of the ISS; the truck eventually taking itself 39km from the station.

Cost: Total bill was 1.3bn euros (at least 4 more ATVs will be built) Total cargo capacity: 7.6 tonnes, but first mission is flying lighter Mass at launch: About 20 tonnes depending on cargo manifest Dimensions: 10.3m long and 4.5m wide - the size of a large bus Solar panels: Once unfolded, the solar wings span 22.3m Engine power: 4x 490-Newton thrusters; and 28x 220N thrusters
Fly with the ATV on a mission to the space station

Monday’s manoeuvres were essential because they gave a trial run to the technologies that are used to guide the Jules Verne onto its docking port.

The main system is a pair of videometers. These analyse the behaviour of laser light reflected off Zvezda to compute the vehicle’s orientation and distance from the platform.

They are backed up by a pair telegoniometers, which work in a similar way to radar and continuously calculate the distance and direction from the ATV to the ISS.

Both systems are switched on from the 250m waypoint.

Jules Verne has now completed all its commissioning tasks.

Space station managers will meet on 2 April to assess events but it looks likely to be a very short gathering, ending with formal approval for a Thursday docking which has already been given a preliminary time of 1441 GMT.

Once docked, the air inside the ATV’s pressurised section will be “scrubbed” clean. ISS Commander Peggy Whitson and her crew are expected to be allowed to move around freely inside their new “store room” from Friday.

Jonathan.Amos-INTERNET@bbc.co.uk

FOLLOW THE PATH OF THE ISS OR ATV Credit: Ciprian Sufitchi (N2YO.com)

NEW YORK - Dell says it will save as much as $3 billion over the next three years as it cuts costs and lays off workers.

The world’s No. 2 computer maker said Monday it will close its desktop manufacturing facility in Austin, Texas.

Dell Inc. is also reaffirming its plan — announced last year — to cut at least 8,800 jobs, or about 10 percent of its work force. In the last nine months of fiscal 2008, the Round Rock, Texas-based company cut 3,200 jobs.

The company plans a broad range of cost cuts in design, manufacturing and logistics, materials and operating expenses to stay competitive.

Dell is also reviewing alternatives for its financial services business, especially its consumer and small to medium business revolving credit financing receivables.

Shares of Dell rose 31 cents to close at $19.92. They added another 28 cents to $20.20 in aftermarket activity.

To some, networking means simply meeting or calling someone new for what might be a one-time discussion or cold sales call. In this limited sense, networking is only a trading relationship in which two parties seek to discover whether they have anything of mutual interest to talk about. They either make some sort of exchange or quickly move on.

This makes networking a highly “transactional” subject, much like buying and selling or negotiating with someone.

My view is very different, because I believe that networking has a much wider definition. In fact, it can be a major social and life skill to be used in both a business/organizational arena and personal setting.

The very best business professionals I know are excellent networkers. Good networking skills are a key ingredient for salespeople, in particular. If you are a business or sales professional, building networking skills could make the difference between being adequate and being highly successful.

The Benefits of Networking in Business

The benefits of effective networking in business are many. Some of these are:

 It is the most cost-effective marketing tool available.

 Networking referrals will typically generate 80 percent more sales results than a cold call.

 About 70 to 80 percent of all jobs are found through networking.

 Every person you meet has 200-250 people with whom they connect, who can potentially assist you.

Just think about it: Anyone whom you might want to meet or contact in the world is only five to six other people's contacts away from you.

As if these reasons were not enough, a healthy and active link to a network is a vast resource available to every individual at a low personal cost. It can help you to achieve a range of goals that otherwise might be too hard or out of reach.

Where to Find Contacts?

While family, friends and other easily identifiable contacts are a good place to start your networking efforts, sooner or later you will need to extend yourself beyond your familiar surroundings and look to attend relevant meetings and/or events.

In many ways, the type of meeting or event that you choose is not particularly important. If your hobby is old model trains, and someone advertises an “old model train meeting and exhibition,” you are obviously likely to meet lots of people who might become good network contacts. However, this is likely to be the exception rather than the rule.

In most cases, meetings or social gatherings of people will be much more general affairs — ones that can only be broadly “qualified” for their possible relevance.

Start the Networking Adventure

The trick in networking (if there is one) is to treat all meetings or events as an adventure.

Like any adventure, you may have some fear and trepidation about facing the unexpected, but you should also feel some of the thrill of the challenge and excitement in finding new people with whom you can really connect. By making time in your schedule to attend networking events, you can watch others networking and get into the habit of talking to the people you meet.

Don't forget: Networking successfully means that we sometimes have to stretch ourselves to the edges of our comfort zones — hard at first, but much easier with practice. And the rewards — particularly in sales — are hard to beat.

Be Prepared

Whether it is a formal meeting or event or a casual affair, in networking, it is very important always to be prepared.

Even if you are shy, introverted, nervous, bored or tired, you just never know when you are going to bump into interesting and useful people.

Part of the process of “being prepared” is to have crisp information about yourself available so that your communication is short, focused and clear — not totally unlike an elevator pitch. Some of this is provided by a good business card; however, effective networking is rarely achieved by saying “Hello,” and merely handing over a business card — you also have to give something of yourself as a person.

So, What Do You Do?

It pays to think hard about what you could and should communicate in what might be only a few seconds. It is amazing how many people respond to the question “What do you do?” with, “That's a difficult/interesting question,” or, “I'm an engineer/analyst/administrator/ co-coordinator/manager!”

Such responses do little to educate the person asking. It is far better to give some thought to this question ahead of time (even if there are two or three versions of a reply you'd like to use), and practice your answer.

Keep It Short and Simple

Many of the books on networking advocate specific advice, such as introductions of “10 words or less,” or, “no more than two sentences.” However, although keeping it short is important, it is more critical that you are:

 Clear — use common words, no jargon

 Concise — use short words and sentences

 Personable — use engaging, friendly and warm words

 Interesting — say something different or distinctive

You typically have only about five to 10 seconds to cover these four criteria, but this realistically gives you up to 20 words to use.

Finally: Introduce Yourself

Specific introductions will be very much up to the individual style and personality. However, once again, this is an opportunity to stretch yourself to the edge of your comfort zone and present yourself as positively as you can. A simple example that meets all the above criteria might be:

“Hello, my name is Annabelle Jones. I spend my time designing and running interactive booklets on networking.”

Note that this has to cover what you do in practical terms, and not just your name and job title.

Perhaps a more forthright example might be:

“Hello, my name is Annabelle Jones. I produce TV screen advertisements from script to screen and everything in between the two.”

Finally, I must highlight the fact that the warmth of your introduction will determine the outcome of the meeting. Even though you may well be shy and nervous, it is important to make eye contact and smile — it sends out the message that you are confident, relaxed and friendly.

When your networking contacts begin to yield sales, you'll find it much easier to continue your networking adventure with confidence and a smile.

San Francisco - Mobile service consolidator iPass is letting individuals in on a service that enterprises have used for several years, giving travelers one account and login for a multitude of networks.

The company's iPassConnect service, announced Monday, includes access to Wi-Fi hot spots, 3G (third-generation) mobile data, wired hotel broadband and dial-up just like its existing enterprise service, but it is geared toward individual business and pleasure travelers.

As the mobile wireless industry gathers this week at the CTIA Wireless trade show in Las Vegas, there will be many wireless mobile options on display, but none of them provide a good signal everywhere. Consolidators such as iPass prevent travelers from having to pay for and manage multiple services at daily and hourly rates.

Boingo Wireless already offers consumers consolidated access to more than 100,000 Wi-Fi hotspots worldwide, including thousands it added last month from Wayport. But that service doesn't include 3G, which significantly expands connectivity outside particular locations such as hotels, restaurants and airports.

The 3G service, which requires a one-time $125 charge for a special PC Card modem, provides access to Sprint Nextel's EV-DO network across the U.S. without a contract or bill from Sprint. It does not include connectivity to HSPA (High-Speed Packet Access) networks, the main type used by 3G providers in Europe and Asia, which is offered with the enterprise service.

iPass sees customers of iPassConnect as less likely to travel overseas, though the service does include access to nearly 45,000 Wi-Fi hotspots in Europe and almost 25,000 in Asia, according to Piero DePaoli, director of global product marketing at iPass. Worldwide, it includes about 95,000 Wi-Fi hotspots. Numbers for global dial-up Internet access are also included as a backup.

Looking ahead, iPass also wants to include WiMax wide-area wireless, DePaoli said. Sprint plans to launch its WiMax service commercially in the second quarter of this year.

The iPassConnect service is available now for Windows Vista, XP, and 2000 laptops with prices starting at $29.99. A Windows Mobile client is due in the first half of this year and other platforms will follow, according to iPass.

BRUSSELS, Belgium - Two groups working separately to boost Europe’s defenses against online crime will present proposals this week, almost a year after most of the nation of Estonia’s links to the Internet were disrupted for days or weeks.

At a two-day conference starting Tuesday in Strasbourg, France, the Council of Europe will to review implementation of the international Convention on Cybercrime and discuss ways to improve international cooperation.

Cyber defense also will be on the agenda when heads of state from NATO’s 26 member nations gather in Bucharest Wednesday for three days. The leaders are expected to debate new guidelines for coordinating cyber defense.

The Convention on Cybercrime, a binding treaty ratified by most members of the 47-nation Council of Europe, provide guidelines to protect computer users against hackers and Internet fraud.

The controversial agreement also covers electronic evidence used in prosecution of such offenses as child sexual exploitation, organized crime and terrorism. At this week’s conference, the council will discuss guidelines to bolster the convention to improve cooperation between investigators and Internet providers, according to the council’s Web site.

Participants and speakers at the conference — including police officials and representatives of technology companies such as Microsoft Corp., eBay Inc., McAfee Inc. and Symantec Inc. — also will address training.

NATO’s three-day summit, which is to focus on enlarging the treaty organization and on its operations in Kosovo and Afghanistan, will include a special briefing on cyber defense, according to the treaty organization’s Web site.

Some cybercrime experts are casting current Internet security challenges in terms of terrorism, while others remain focused on data loss, identity theft and fraud.

Marco Gercke, lecturer in computer law at University of Cologne in Germany, said cybercrime poses new law enforcement challenges because data can now be exchanged very fast over vast international reaches.

“Compared to regular terror attacks, it is much easier for the offenders to hide their identity. There are at least 10 unique challenges that make it very difficult to fight computer-related crime,” said Gercke, one of the conference participants. “The success rate of cybercrime is very high.”

Privacy advocates, the American Civil Liberties Union and others are concerned that the Cybercrime Convention presses businesses and individuals to aid law enforcement in new ways and subjects them to surveillance that violates the U.S. Constitution.

President Bush signed the treaty in 2003 and the U.S. Senate ratified it in 2006. The convention has been ratified by 21 other nations.

The type of assault Estonian Internet service providers suffered — which included denial-of-service attacks, where criminals flood a server with so many requests for connections that it is overwhelmed — is particularly difficult to block because servers can’t easily distinguish between legitimate and bogus requests for access, experts have said.

Estonian officials initially blamed the attacks on the Russian government but later acknowledged they had no proof of government involvement, though they said most of the computers launching the attacks were in Russia.

Estonia has set up a center to tackle computer-related crime and wants a global treaty on combatting cyber attacks because laws in many countries are inadequate or conflict, which can make prosecution of cyber criminals difficult.

The tiny Baltic state, which has one of the world’s highest rates of Internet use, has said the attacks damaged its economy because it depends heavily on the Internet.

Russian officials deny any involvement in the cyber onslaught which erupted during violent protests by ethnic Russians against moving a Soviet-era monument out of the Estonian capital of Tallinn.

Web sites run by media outlets, government institutions and banks denied access to users outside Estonia. Among other impacts, Estonians traveling abroad couldn’t get at their bank accounts.

The attack also included e-mail spam.

___

On the Net:

http://www.coe.int/cybercrime

http://www.nato.int/docu/update/2008/04-april/e0402b.html

NEW YORK (Reuters) - Internet jobs site CareerBuilder.com is teaming up with Facebook to help clients run job recruiting campaigns within the online social network, the two companies said on Monday.

Specialized recruiting ads will promote CareerBuilder and employers' sections within Facebook, with the aim of attracting potential hires who may be hard to reach via traditional methods like newspaper help-wanted ads.

Silicon Valley-based Facebook was founded in 2004 as a social site for students at Harvard University and spread quickly to other colleges and eventually into work places. Its popularity stems from how the site conveniently allows users to share details of their lives with selected friends online.

Targeted ads will appear on the side of the Facebook site, or within a user's daily summary of activity among their network of friends. Clicking on an ad will take users to a CareerBuilder Web page.

Building on CareerBuilder's existing ad sales relationship with Facebook, the job recruiter also plans to act as a conduit for corporate clients to reach potential recruits.

“CareerBuilder is spending a considerable amount of money to promote on the Facebook site and the Facebook network, and then we'll have the ability to resell certain units to continue that promotion for our clients,” said Richard Castellini, vice president of consumer marketing for CareerBuilder.

Facebook and CareerBuilder declined to specify the value of the non-exclusive advertising deal, which initially focuses on the U.S. market. CareerBuilder is owned by newspaper publishers McClatchy Co (MNI.N), Gannett Co Inc (GCI.N) and Tribune Co.

Using the site (http://www.facebook.com/careerbuilder), help-wanted advertisers will be better able to target their search for job candidates, Castellini said.

For example, an engineering firm may be able to target college seniors who are about to earn degrees in engineering or a hospital recruiter might find Facebook users who are nurses.

Facebook declined to comment on whether it was considering a similar ad deal with Monster Worldwide Inc (MNST.O), which runs rival jobs Web site Monster.com. “The only relationship we have in place is with CareerBuilder,” said Mike Murphy, Facebook's vice president of media sales.

Murphy said users' privacy would be protected.

“We're not inserting anything into anybody's profile,” he said. “We're just having them run advertising using Facebook Ads to prospective employees, and have them choose whether to participate or not.”

Facebook is the Web's fifth-most-trafficked site, with 67 million active users worldwide. The site has signed up more than 85 percent of U.S. college students attending four-year colleges, according to company statistics.

Microsoft Corp (MSFT.O), an investor in Facebook, supplies the advertising network for Facebook.

(Additional reporting by Eric Auchard; Editing by Braden Reddall)

In what was possibly an inside job, thieves worked a massive data breach on the Hannaford Brothers grocery chain, installing malware on servers in each of the company's 300 grocery stores. The software captured credit- and debit-card data when consumers swiped cards — and sent the data overseas, the company reported on March 17.

The attack represents a “new and sophisticated” attack on computer networks, the company told the Massachusetts attorney general and the state's consumer-affairs agency.

The Hannaford breach is notable because — unlike the notorious breach of The TJX Companies in 2006 — the company did not store the customer data. Rather, the hackers captured the stream of data as card information was sent to banks for verification.

Inside Job?

The scheme may have compromised 4.2 million cards used at the stores between Dec. 7 and March 10, the company said. About 2,000 cases of fraud have been linked to the Hannaford breach.

The Hannaford breach appears to have been a professional, sophisticated attack, said Andrew Storms, director of security operations at nCircle Network Security, in an e-mail. “The means by which the malware was introduced and the data extracted only furthers the speculation that Hannaford was victim to a sophisticated attack,” he said. “We have further information in the last few days that indicate this may have been an inside job, which seems to nicely explain some of the bigger questions.”

The questions include how was the malware introduced and why was the attack so successful? “For example, it's unlikely that an outsider would have had such an incredibly high success rate at distributing the correct malware to all the correct systems,” Storms said.

Furthermore, writing sophisticated software to intercept credit-card information at the time of a card swipe means “an attacker would have needed to have some prototype systems in-hand first to develop and test the system prior to deployment,” Storms said.

Lessons for CIOs

What are the lessons of the Hannaford breach for CIOs?

The event signals that exploits don't always originate on the outside, said Storms. “So many companies spend too much time fighting the attacker by building a fortress around their network with the idea that all risks are going to attack from a given direction. What you end up with is a network that's hard and crunchy on the outside, but gooey on the inside.”

As for Hannaford, “a system which processes credit-card data unencrypted has no reason to have line of sight of the Internet,” Storms said. “And if it must, then reduce the risk through mitigation strategies like content inspection, monitoring, log analysis and stricter controls on who can alter those systems.”

Finally, Hannaford was compliant with the Payment Card Industry security standards, which specifies how companies are to build a secure network, protect cardholder data, manage vulnerability programs and other methodologies. How could a PCI-complaint enterprise suffer such a breach?

For one thing, Hannaford might have fallen out of compliance, Storms said. But even if it was complaint at the time of the breach, “PCI compliance is not a panacea. It cannot cover every aspect of every distinct merchant network,” Storms said.

San Francisco - June 30 of this year and Jan. 31, 2009, may be the deadlines for U.S. retailers and custom system builders, respectively, to sell Windows XP. But, due to exceptions Microsoft has made, the operating system will be available for at least the next two years for those who purchased business and Ultimate versions of Vista, as well as for customers in certain geographies.

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